Shipping policy
Processing Times
Non-paperback orders are typically processed within 4 business days (Monday–Friday, excluding UK bank holidays). Paperback orders are printed on demand, and processed within 3 weeks.
You will receive a confirmation email once your order has been dispatched.
Shipping Costs
Shipping charges are calculated and displayed at checkout before payment is completed.
Free shipping promotions, where offered, will be clearly stated on our website.
Tracking Information
Where available, tracking details will be provided once your order has been dispatched.
Delivery Delays
While we aim to deliver all orders within the estimated timeframes, delays can occasionally occur due to factors outside our control, including courier issues, severe weather, or peak demand periods.
Incorrect Delivery Information
Please ensure your shipping address is correct before placing your order. We are not responsible for parcels delivered to incorrectly supplied addresses.
Lost or Damaged Orders
If your order arrives damaged or has not been received within a reasonable time after dispatch, please contact us as soon as possible so we can investigate with the courier.
Contact
For any shipping-related enquiries, please contact us at:
Email: business.erinfae@gmail.com